AI is rapidly moving beyond copilots and recommendations toward systems that can make decisions, initiate changes, remediate issues, and interact directly with enterprise infrastructure. But most organizations already operate across a complex mix of cloud platforms, networks, data centers, automation tools, observability platforms, ITSM systems, security tools, and legacy environments—each holding only part of the picture.
The question is whether AI can safely act across that environment without a continuously updated understanding of how everything is connected, what each system depends on, who owns it, what the intended state should be, and what could be affected by a change.
This peer discussion will explore whether existing CMDBs, telemetry, APIs, automation platforms, and documentation provide enough context for AI-driven operations—or whether organizations will need a more complete, live model of their infrastructure before greater autonomy becomes practical.
Expert Guest
Kha Phan – Subject Matter Expert
Kha Phan is a distinguished IT professional with over 25 years of experience in the industry. Leveraging his deep expertise in telecom, networking, and software development, Kha helps companies devise digital strategies that seamlessly transition them into the Fourth Industrial Revolution. Recognized by Gartner for his exceptional work in designing and directing transformational changes in network, infrastructure, and cloud environments globally.
At the forefront of AI innovations, Kha drives the development of intelligent systems that revolutionize how organizations leverage technology for strategic advantage.
Kha’s ability to analyze and communicate emerging IT trends, combined with his business and entrepreneurial mindset, makes him a sought-after speaker at industry conferences. He excels at presenting complex concepts in a way that delivers value to diverse audiences. He is retained by enterprises and leading consulting firms to provide valuable insights into IT architecture design and processes.
Agenda:
- Introduction of the parties
- General discussion regarding the topic
- Conclusions
- Networking with Peers